Privacy Policy
Missed Call Recovery AI
1. What Data We Collect
When you sign up, we collect:
- Your business name, email, phone number
- Your business hours, service areas, services offered
When the service runs, we collect:
- Customer phone numbers (from missed calls)
- Customer messages (SMS conversations)
- Call timestamps and details
2. How We Use Your Data
We use your data ONLY to:
- Provide the missed call follow-up service
- Send SMS to your customers
- Store conversation history
- Improve our service
- Contact you about your account
3. Who Can Access Your Data
- Only YOU (the business owner)
- Your staff (if you give them dashboard access)
- Missed Call Recovery AI (to operate the service)
- Never sold to third parties
4. Data Security
- Data stored in Zapier Tables (encrypted)
- Data in transit is encrypted (HTTPS)
- We do not guarantee 100% security
- You are responsible for account password security
5. Data Retention
- We keep your data as long as you're a customer
- After cancellation, we delete within 30 days
- You can request deletion anytime
6. Customer Data (Your Customers' Information)
- YOU own your customers' data
- YOU are responsible for TCPA compliance
- YOU must get consent before SMS
- YOU must honor unsubscribe requests
- We will help you manage this
7. Third Parties
We use:
- CallRail (detects missed calls)
- Twilio (sends SMS)
- Zapier (processes automation)
- OpenAI (generates AI responses)
All are industry-standard, trusted companies.
8. Your Rights
You can:
- Access your data anytime
- Request a copy of your data
- Delete your account
- Opt-out of non-essential communications
9. Changes to This Policy
We may update this policy. Major changes get 30-day notice.
Continued use = acceptance of new policy.
10. Contact
Questions?